10 Websites to Hire a Medical Billing Virtual Assistant

Stephen Turban
Co-founder of Leverage


Ever wondered how you, as a healthcare provider, can keep your financial operations running smoothly while focusing on providing high-quality patient care? 

Hire a medical billing virtual assistant! 

Turning to medical billing virtual assistants (VAs) is a solid strategy to achieve the balance between internal ops and patient care as a healthcare company. These specialized professionals handle the intricate tasks of managing medical billing processes, allowing healthcare providers to dedicate more time and resources to their patients.

Medical billing VAs are pros at navigating the complexities of insurance claims processing and patient billing, ensuring that financial operations are both efficient and effective.

Medical billing VAs play a crucial role in insurance claims processing by submitting and following up on claims to secure timely reimbursement for medical services. They meticulously review and correct claim errors, handle denials, and resubmit claims as necessary to avoid delays in payment. This expertise in managing insurance claims not only reduces administrative burden but also improves cash flow for medical practices.

On the patient side, medical billing VAs prepare and send invoices and statements, addressing any questions patients might have about their bills. They offer clarity by explaining charges and assisting in setting up payment plans when needed, enhancing patient satisfaction. By handling these essential yet time-consuming tasks, medical billing VAs provide a vital support system that ensures the financial health of healthcare providers and the satisfaction of their patients.

To make your decision even easier, we've narrowed down a list of top-notch medical billing virtual assistant services tailored to meet your needs. Our selection criteria were rigorous, focusing on key metrics to ensure you're getting the best possible support.

To determine the best medical billing VA services, we prioritized credibility.
Each service on our list boasts an impressive number of clients and has successfully placed numerous candidates, ensuring a solid track record. We also factored in client reviews, highlighting the quality of the candidates placed. Positive feedback from satisfied clients speaks volumes about the reliability and effectiveness of these services.

Next, we examined the diversity of offerings.

The selected services provide a wide range of assistants, catering to various medical billing tasks. Whether you need help with insurance claims processing, patient billing, or handling patient inquiries, these services have got you covered.

Lastly, we ensured a diverse mix of pricing options.

Whether you're looking for budget-friendly solutions or premium services, our list spans a range of price points, ensuring you can find the right fit for your financial considerations.

1. Leverage Assistants

Starting price: $2600 per assistant, per month working full-time

Types of remote staff provided: Virtual assistants, marketers, designers, developers, customer support.

US-based staff availability: No. Globally based.

Languages supported: English.

Credibility: High

Leverage Assistants is a white-glove virtual assistant staffing company. The company was founded by Stephen Turban, a serial entrepreneur and McKinsey alum (his last company was bootstrapped to 8-digits revenue) and it focuses on picking 1% talent globally and then training you to delegate to them effectively. Leverage is highly selective for applicants - selecting less than .2% of its applicants who apply.

Leverage Assistants match businesses with flexible, college-educated competent offshore talent. Most of Leverage’s talent are in the Philippines or South Africa. Leverage is known for its high quality of talent and its delegation training for founders.

The service however is not as on-demand as other virtual assistant companies like Upwork (placement times are 2-4 weeks), and the service often includes a waitlist for interested founders, Leverage only provides full-time virtual assistants.

2. CoolBlueVA

Starting price: $9.95 per hour

Types of remote staff provided: Virtual medical billing and insurance, medical virtual scribes, medical virtual assistants, dental virtual assistants

US-based staff availability: Yes

Languages supported: English.

Full Time/Part Time: Both 

Credibility: Mid

Cool Blue Virtual Assistants provide medical billing VAs who have an extensive background in the medical field. Apart from helping out with tasks related to billing, they also offer expertise in front office, scribe, back office, and insurance support. We chose this website for you because all their VAs are HIPAA certified, ensuring a secure and compliant approach to handling healthcare data. 

They offer a seamless bi-weekly billing process with no contracts, setup fees, or commitments, allowing you to cancel anytime.



However, it operates as a matching platform, which may require some time to find the perfect VA for your specific needs.

3. Express Virtual Assistants

Starting price: $8 per hour

Types of remote staff provided: Medical VAs, Personal VAs, Legal VAs, Transcription VAs

US-based staff availability: No, Globally based.

Languages supported: English.

Full Time/Part Time:Both

Credibility: High

Express VA (EVA) offers a range of medical VAs and specializes in providing medical billing VAs. Their VAs are spread across India, Philippines, Kenya, Bolivia and Colombia.


Their medical billing VAs excel in medical scribe services, EHR assistant services, patient monitoring services, and revenue cycle management services, offering comprehensive support that streamlines healthcare billing processes and enhances operational efficiency.

We selected this service for its combination of low-cost and high-quality services. A potential drawback is its operation as a matching platform, which may require some time to find the ideal VA for specific needs. However, it offers the advantage of allowing you to carefully choose the assistant best suited to your requirements.

4. 20four7VA

Starting price:You can request an estimate by contacting their sales team.

Types of remote staff provided: Medical coding staff, Insurance claims processing, Patient billing and inquiries, Admin Support, Compliance and Updates

US-based staff availability: Globally based.

Languages supported: English.

Full Time/Part Time: Both

Credibility: High

20four7VA provides reliable virtual assistant services globally, serving over 3,000 clients across various industries, including eCommerce, healthcare, and finance. Their medical billing VAs are ideal for small-to-medium sized businesses, handling a range of services such as medical coding, insurance claims processing, patient billing and inquiries, admin support, compliance and updates, checking for payment discrepancies, and more.

We chose this website for you because of its high Trustpilot score and extensive number of medical billing VAs.

An advantage of this website is that they implement various security measures to protect client data and privacy. However, a potential con is that it’s a matching platform, so finding the perfect VA might take some time.

5. Medva

Starting price: You can request an estimate by contacting their sales team.

Types of remote staff provided: Medical VAs, Dental VAs, Dermatology VAs, Veterinary VAs

US-based staff availability: Not enough information available.

Languages supported: English.

Full Time/Part Time: Both

Credibility: Mid

Medva offers a range of medical VAs and specializes in providing medical billing VAs. Their medical billing VAs excel in tasks such as creating bills for patients, submitting claims to insurance companies, managing payments, and sending payment reminders.

We selected this service because all their VAs are HIPAA certified, ensuring a secure and compliant approach to handling healthcare data. MedVA is dedicated to investing time, money, and effort into their process to ensure they deliver only high-quality candidates.

A potential drawback is that it operates as a matching platform, which may require some time to find the right VA for specific needs.

6. Mountain Mover

Starting price: You can request an estimate by contacting their sales team.

Types of remote staff provided: Medical VAs, Mental Health VAs, Wellness VAs, Dental VAs

US-based staff availability: No

Languages supported: English.

Full Time/Part Time: Both

Credibility: High

Mountain Mover specializes in offering medical VA services, primarily sourced from the Philippines. They provide expert medical billing assistants who handle a variety of billing tasks, account management, and in-house IT support.


We recommend this service for you due to their rigorous vetting process, ensuring that only the top 2% of applicants meet their high standards.

Hiring a medical billing VA from Mountain Mover ensures they are pre-trained in the healthcare industry and highly skilled.


However, it operates as a matching platform, which may require some time to find the perfect VA for your specific needs.

7. Core-VA Solutions

Starting price: You can request an estimate by contacting their sales team.

Types of remote staff provided: Virtual medical billing and coding, medical virtual scribes, dental virtual assistants

US-based staff availability: No

Languages supported: English.

Full Time/Part Time: Both 

Credibility: Low

This website offers specialized healthcare virtual assistants who excel in medical billing and related tasks. Each virtual assistant holds a degree in nursing or a health-related field, ensuring they bring valuable clinical knowledge to their role. They provide a comprehensive range of services, including effective patient communication via phone, efficient appointment scheduling, meticulous claims processing, and adept assistance with billing tasks.

We recommend this service because their medical VAs undergo extensive training in coding systems such as ICD-10, CPT, and HCPCS. This expertise ensures accurate coding and billing practices, which are crucial for healthcare providers seeking optimal reimbursement and compliance with industry standards.

However, it's important to note that this platform operates as a matching service, which means finding the ideal virtual assistant may require some time and consideration. 

8. VA Medical Billing

Starting price: You can request an estimate by contacting their sales team.

Types of remote staff provided: Medical billing services, Revenue Cycle Management

US-based staff availability: Yes

Languages supported: English

Full Time/Part Time: Both 

Credibility: High

This website provides end-to-end medical billing VAs, along with administrative support and revenue cycle management that is based in the US.


If you need assistance with large billing such as Medicaid, veterans administration, complex workers’ compensation cases, then this is the appropriate service for you as they specialize in this.


A benefit of this service is that they prioritize maximum productivity and have VAs trained in delivering high quality tasks within a short span of time.


A potential disadvantage is that they are a matching platform, which may require some time to find the perfect VA for your specific needs.

9. Upwork

Starting price: Varies based on the freelancer.

Types of remote staff provided: Medical billing services and more

US-based staff availability: Yes

Languages supported: English

Full Time/Part Time: Both 

Credibility: High

Upwork offers a diverse array of skilled medical billing virtual assistants, being the largest platform of its kind online.

Whether you need assistance with medical coding, insurance claims processing, patient billing inquiries, or compliance updates, Upwork provides a platform where you can explore profiles, review past client feedback, and select from a wide range of professionals with relevant expertise in medical billing tasks.

We recommend Upwork for its extensive options in choosing a medical billing VA suited to your specific needs.

However, it's worth noting that Upwork operates as a matching platform, meaning you may need to invest time in finding the right VA. Additionally, while Upwork connects you with freelancers, not all may have professional training specific to medical billing.

10. Fiverr

Starting price: Varies based on the freelancer.

Types of remote staff provided: Medical billing services and more

US-based staff availability: Yes

Languages supported: English

Full Time/Part Time: Both 

Credibility: High

Fiverr offers a diverse selection of skilled medical billing virtual assistants. As one of the largest platforms for freelancers, similar to Upwork, Fiverr provides a wide array of options for finding VAs specialized in medical billing tasks.

These medical billing VAs can help you with medical coding, insurance claims processing, patient billing inquiries, or compliance management.

We recommend Fiverr for its extensive range of choices in hiring medical billing VAs, ensuring you can find an assistant tailored to your practice's needs.

One potential drawback is that Fiverr operates as a matching platform, where you'll need to conduct thorough research to find a VA with the exact skills and experience you require. 

Hire a 1% virtual assistant

Founded by serial entrepreneurs, Leverage Assistants is a white-glove service that helps you find 1% assistants and then teaches you how to build leverage with them. If you're interested in a strategy session to learn how to use an assistant, click here.

Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.

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