Choosing the right virtual assistant service can be a game-changer for your business.
Virtual assistants offer a wide array of services from administrative tasks to customer support, and even specialized services like social media management. The benefits of hiring virtual assistants are manifold: cost efficiency, flexibility, and access to a global talent pool, to name a few.
However, it's often challenging to determine the best fit for your specific needs.
To aid in this decision-making process, we have curated a list of the 15 best virtual assistant services of 2024, focusing on key factors such as credibility, client reviews, and the diversity of offerings.
Starting price: $2600 per assistant, per month working full-time
Types of remote staff provided: Virtual assistants, marketers, designers, developers, customer support.
US-based staff availability: No. Globally based.
Languages supported: English.
Credibility: High
Leverage Assistants is a white-glove virtual assistant staffing company. The company was founded by Stephen Turban, a serial entrepreneur and McKinsey alum (his last company was bootstrapped to 8-digits revenue) and it focuses on picking 1% talent globally and then training you to delegate to them effectively. Leverage selects less than .2% of its applicants who apply. We’ve picked this for its comprehensive vetting process, excellent client feedback, and the diversity of its staffing solutions!
Leverage Assistants match businesses with flexible, college-educated offshore talent that is selected especially for you. Most of their talent is in the Philippines or South Africa.. Leverage is known for its high quality of talent and its delegation training for founders.
The service however is not as immediate as other virtual assistant companies like Upwork (placement times are 2-4 weeks) and does not offer part-time.
Starting price: Quote-based.
Types of remote staff provided: A broad spectrum, including developers, designers, copywriters, and marketing experts.
US-based staff availability: Yes.
Languages supported: Multiple languages.
Credibility: High
Upwork is one of the largest platforms for freelancers across various fields. It facilitates a direct connection between businesses and independent professionals worldwide. Its massive, diverse talent pool and flexible platform functionalities make it easy to hire virtual assistants of exactly the caliber you need, for the specific project you need, and at the price you need them. Its pros include a vast selection of talent and flexibility, while its cons are variable quality and the need for businesses to navigate the vetting process themselves.
Starting price: Individual project-based pricing.
Types of remote staff provided: Graphic designers, digital marketers, web developers, and more.
US-based staff availability: Yes.
Languages supported: Multiple languages.
Credibility: High
Fiverr offers an extensive marketplace for over 700 categories of freelance services, including virtual assistants and much more. It's designed to streamline the process of finding, vetting, and hiring freelancers, making it easy for you to find and choose the exact kind of virtual assistant(s) your business requires. We recommend it for its ease of use, project based pricing, and the sheer variety of services offered. The pros include accessibility and affordability, while the cons can be the inconsistency in service quality due to the vast and varied marketplace.
Starting price: $595 one-time matchmaking fee
Types of remote staff: General administrative, content writing, SEO, web development, bookkeepers, graphic designers, customer service and telemarketers.
U.S. based assistants: No, their staff is based in the Philippines.
Languages supported: English, Tagalog.
Credibility: High
VirtualStaffFinder is a VA matching service that connects businesses with skilled assistants in the Philippines. Boasting over a decade in the industry, they've placed 8000+ VAs in roles ranging from administrative to technical across more than 45 countries. They have a rigorous screening process.
Starting Price: $2100 per month, for 60 hours
Types of remote staff: Administrative, writing, social media, sales support, scheduling, data management, research.
U.S. based assistants: Yes.
Languages supported: English.
Credibility: High
Time Etc offers a flexible virtual assistant service tailored to small businesses and entrepreneurs. They provide experienced US-based assistants with a minimum of 5 years of experience. Their service has won accolades from small business publications, and claim to have served over 22,000 entrepreneurs. Their focus on small businesses and scalable plans make them an ideal choice for growing companies.They have pretty flexible plans that allow you to choose the level of engagement you require, but come with a higher cost for US-based assistance.
Starting price: Quote-based.
Types of remote staff: Virtual assistant services, accounting professionals, and social media managers.
U.S. Based Assistants: Yes.
Languages Supported: English.
Credibility: High
BELAY is a top-tier provider of US-based virtual staffing solutions, specializing in everything from administrative assistance, to bookkeeping, CFO services, brand development and analysis for businesses of all sizes. Their customized, consultative pairing process ensures a clear contract and mutual success, and they boast of a 93% first match success rate. While they are one of the smaller firms on their list, their consultative approach and need-based partnering makes them stand out for firms that require niche work from VAs. They’ve worked with some big names like Chick-fil-a and Michael Hyatt & Co. They cater to pretty niche requirements, but have much higher prices than their competitors, based on quotations.
Starting Price: $1999 for 50 hours of tasks per month
Types of remote staff: Full support across administrative, scheduling, data entry, research, website maintenance, marketing and planning tasks.
U.S. based assistants: Yes.
Languages supported: English.
Credibility: High
Zirtual provides dedicated virtual assistants on an hourly basis to firms. Their focus is on offering highly vetted, college educated, US-based assistants who are already trained and proficient in administrative tasks, including scheduling, planning, and data entry. Zirtual has a one-time payment per month for a fixed number of hours of work, and promises a two-hour TAT or response time. This in combination with their US-based availability as well as college educated and fully trained assistants makes them easy to recommend. Their pros include rapid response times and well-trained but flexible staff. Their con is a lesser focus on creative or specialized tasks.
Starting price: Monthly plans start at $899/month.
Types of remote staff: Everything from real estate to administrative VA services, IT support, customer service, data entry, app development, graphic design, social media management and content writing.
U.S. based assistants: Yes (options available).
Languages supported: English, other languages available.
Credibility: High
WoodBows is known for its flexible virtual assistant services, offering both US-based and overseas professionals. Their VAs are well-versed in various tasks, including customer service, IT support, and administrative duties. The option to choose between US-based and overseas assistants provides great flexibility, letting you have your VA complete tasks during downtime in your timezone. They also have experience for multiple large clients and have been featured on CNBC, Fox, and ABC. They have flexible location options with a large suite of services, although their services can be significantly pricier (nearly 3x) for US-based assistance.
Starting price: $1,500/month per “Unit” of support, which includes the services of a dedicated engagement manager and a virtual assistant for 55 hours as well as a backup assistant.
Types of remote staff: Sales support, scheduling, workflow management, data entry, CRM.
U.S. based assistants: No.
Languages supported: English, Spanish.
Credibility: High
Prialto provides managed virtual assistant services focusing on executive and administrative support. They offer a team-based approach to ensure continuity and high-quality service. They have over 12 years of experience, with their assistants being trained on key softwares like G Suite, Asana, Mailchimp, SalesForce, Slack, Hubspot and LinkedIn. Their managed, team-based service model ensures consistent quality and reliability. The availability of backup assistants ensures continuity in emergencies, while the flat pricing approach helps keep your finances in order. Their main pro is their managed, team-based approach that ensures consistent quality, while the primary con is their higher starting price point.
Starting price: $815 for 20 hours.
Types of remote staff: All-purpose VAs, across administrative, technological, and marketing & strategy functions.
U.S. Based Assistants: Yes.
Languages supported: Primarily English, but they may accommodate requests for other languages.
Credibility: High
Virtual Assist USA stands out for its all-American team of VAs who bring a wide range of expertise to the table. The company prides itself on a quick setup process, no long-term contracts, and a diverse team that can handle almost any task thrown their way. With a decade of experience, they've supported thousands of businesses across various industries. They offer immediate access to a broad skill set without the need for long-term commitments, making them highly flexible for businesses of all sizes. Each of their VAs are college educated with a minimum of 10 years of experience, ensuring that your business benefits from seasoned professionals. The pros to using their services are no long-term contracts, wide range of expertise, highly skilled and experienced VAs. The con is that they are one of the most expensive service providers in this list.
Starting price: $1,988/month but requires a strategy call to establish the contract.
Types of remote staff: Administrative, real estate, customer service, marketing, sales, recruiting, basic accounts.
U.S. Based Assistants: No.
Languages Supported: English.
Credibility: Medium
MyOutDesk specializes in providing virtual assistants for real estate businesses but also caters to a wide range of industries. They offer highly trained professionals in fields such as marketing, sales, and customer support. Their niche focus on the real estate industry and expansive offering make them a unique choice. They have 15 years of experience, and their all-inclusive pricing structure plus standardized work environment ensure consistent, quality service. Their most significant positive is their specialized services for real estate firms, though they lack US based assistants.
Starting Price: $999.95 per month for 100 hours
Types of remote staff: Research, scheduling, social media management, documentation.
U.S. based assistants: No.
Languages supported: English.
Credibility: Medium
OkayRelax is a task-based virtual assistant service designed to help busy individuals and small business owners by taking routine tasks off their plates. With a focus on affordability and efficiency, OkayRelax matches clients with assistants capable of handling a wide range of tasks, from scheduling and research to personal errands. Their unique selling point is the task-based pricing model, which is particularly suited for clients with variable workloads. The service offers a straightforward, cost-effective solution for managing day-to-day tasks, making it a solid option for those new to using virtual assistants or businesses with fluctuating needs. Their pro is their affordable and flexible task-based pricing. The con is that they are limited to general administrative tasks, which may not suit businesses looking for specialized services.
Starting price: Flat, weekly billing of $9.5/hour.
Types of remote staff: Healthcare virtual assistants.
U.S. based assistants: No.
Languages supported: English.
Credibility: Medium
Hello Rache is specialized in providing virtual assistants for the healthcare industry, offering services such as medical transcription, patient scheduling, and insurance verification. The firm was founded by a doctor, for other doctors. All their staff are certified under a HIPAA training program, and familiar with most EMR/EHR softwares. Their specialization in healthcare support services fills a niche demand that other providers on this list simply cannot match. On the other hand, that is also their downside - they are limited to one industry.
Starting price: $220 for 20 hours for a Philippines assistant, $300 for 10 hours for a US assistant.
Types of remote staff: General administrative, data entry, real estate, marketing, web design, CRM, research, sales.
U.S. based assistants: Yes, option available.
Languages supported: English.
Credibility: Medium
TaskBullet introduces a unique "bucket" system where clients purchase a bucket of hours that their virtual assistant can draw from while completing tasks. This system offers flexibility and control over how much assistance you need, with a wide range of services including but not limited to administrative support, digital marketing, and web design. TaskBullet prides itself on providing experienced VAs to help businesses efficiently manage their workload without the commitment of a full-time hire. The innovative bucket system allows for a highly flexible and cost-effective solution for businesses looking to scale their operations up or down with ease. The only challenge is that the bucket system may not suit all business models, especially those requiring consistent daily assistance.
Starting Price: $17.99/month for 3 tasks, or as low as $5 per task for the higher value plans.
Types of remote staff: General administrative assistants.
U.S. Based Assistants: Yes.
Languages Supported: English.
Credibility: Medium
Fancy Hands offers on-demand US-based virtual assistants for a variety of administrative tasks, with scalable plans based on the number of tasks rather than hours. For firms that need VAs for limited, specific and recurring tasks, Fancy Hands is an excellent option.
Their task-based pricing model is perfect for businesses with fluctuating workloads, as well as startups and independent service providers who work with funding constraints. As for pros, they have pretty affordable starter plans at just $17.99 per month for the lowest tier. However, most of their services are limited to administrative tasks only, and if you’re looking for specialists with dedicated skill sets, you’ll have to work with one of the other firms on this list.
Starting price: Quote-based.
Types of remote staff: A broad selection of staff across virtual assistant services and contact center services.
U.S. Based Assistants: No.
Languages supported: English, Spanish.
Credibility: Medium
UAssist.Me offers a wide range of virtual assistant services including administrative support, creative projects, and technical assistance. They are well-regarded for their bilingual (English and Spanish) support. Their bilingual support and wide service range cater to a diverse client base. If you’re looking for bilingual services, then this is a solid choice. Their con is the lack of transparent pricing, as all jobs are quote based.
Whether you're a startup looking for flexible administrative support, or a larger organization in need of specialized skills, this list serves as a comprehensive guide to finding the best virtual assistant service to match your company's needs. As the demand for virtual assistance continues to grow, partnering with the right service can provide your business with a competitive edge in 2024 and beyond.
Stephen is one of the founders of Lumiere and a Harvard College graduate. He founded Lumiere as a Ph.D. student at Harvard Business School. Lumiere is a selective research program where students work 1-1 with a research mentor to develop an independent research paper.
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